Name: Fluffy Crew Grooming
Telephone: (754) 264-0807

Question 1

What pets do you groom?

Accepted Answer

Fluffy Crew grooms both dogs and cats. Mobile dog grooming and mobile cat grooming are offered, with cat-specific treatments and handling confirmed before booking.

Question 2

Where do you provide mobile grooming?

Accepted Answer

Fluffy Crew provides mobile grooming across Broward County and South Palm Beach County, Florida — from Hollywood to Boynton Beach. Coverage means appointment availability to confirm, not a storefront in every area.

Question 3

How does mobile grooming work?

Accepted Answer

The fully equipped mobile salon travels to your home or agreed location. Your pet is groomed one-on-one inside the van in a calm, familiar setting — no car ride, no waiting room, no other animals nearby.

Question 4

How do I request a quote?

Accepted Answer

Use the Get a Quote link to reach the team via WhatsApp or the contact form, or call (754) 264-0807. Share your pet's breed, size, coat condition, and location to receive a pet-specific quote.

Question 5

How do I book an appointment?

Accepted Answer

Book through the Book Grooming button, which links to the online booking provider, or call (754) 264-0807. Submitting an inquiry doesn't guarantee a confirmed booking — the team confirms details with you.

Question 6

What are your hours?

Accepted Answer

Fluffy Crew operates Monday through Saturday, 8:00 a.m. to 6:00 p.m. Sunday availability is not inferred — confirm with the team when booking.

Question 7

Do I need to be home during the grooming?

Accepted Answer

Please confirm access and presence requirements with the team when booking. Some owners prefer to be present, and Live PETCAM may offer an option to watch the session remotely.

Question 8

What should I tell you about my pet before booking?

Accepted Answer

Share your pet's breed, size, age, coat condition, temperament, and any sensitivities or behavior concerns. The more the team knows, the better they can confirm the right service and approach.

Question 9

Do you offer same-day or emergency grooming?

Accepted Answer

Same-day and emergency availability are not advertised. Contact the team to check current scheduling — they will confirm what's possible for your location and pet.

Question 10

Is Live PETCAM available?

Accepted Answer

Live PETCAM is included with your grooming session at no extra cost.

Question 11

Do you groom dogs of all sizes?

Accepted Answer

Fluffy Crew grooms dogs across a range of sizes. Share your dog's breed and approximate size when you request a quote so the team can confirm suitability and timing.

Question 12

Can you handle a nervous dog?

Accepted Answer

Yes. Please let the team know about your dog's temperament in advance so they can plan a calm, patient approach. See our special-handling page for more.

Question 13

What does mobile dog grooming include?

Accepted Answer

Depending on the package, dog grooming can include bath, brushing, nail trim, ear cleaning, paw & sanitary trim, haircut, and finishing touches. Full Grooming inclusions are published; Basic Grooming inclusions are confirmed with the team.

Question 14

Do I need to provide anything?

Accepted Answer

Just access to your pet and a place to park the mobile salon. The van is fully equipped with water, power, grooming tools, and products. Confirm any specific needs when booking.

Question 15

Can you groom my dog at my apartment or condo?

Accepted Answer

Mobile grooming works at most residences where the van can park safely nearby. Share your address and parking situation so the team can confirm access before booking.

Question 16

Will the same groomer see my dog each time?

Accepted Answer

Please contact us when booking to ask about groomer availability for your appointment.

Question 17

Do you groom cats as well as dogs?

Accepted Answer

Yes, Fluffy Crew offers mobile cat grooming. Cat-specific inclusions and product suitability are confirmed with the team before booking.

Question 18

My cat is shy — can you still help?

Accepted Answer

Please describe your cat's temperament when you request a quote. The team will confirm a gentle handling approach and whether the service is a good fit.

Question 19

Are the same inclusions applied to cats as dogs?

Accepted Answer

No. Cat-specific treatments and package details are confirmed individually. Do not assume every Full Grooming inclusion applies to cats — the team confirms what's appropriate for your cat.

Question 20

Can you groom long-haired cats?

Accepted Answer

Fluffy Crew offers coat care for both long- and short-haired cats, including brushing and de-matting assessment. Share your cat's coat type so the right approach is confirmed.

Question 21

Do you trim cat nails?

Accepted Answer

Nail trimming is available as part of cat grooming. Confirm whether it's included in your cat's package or available as an add-on when booking.

Question 22

How do you keep cats calm during grooming?

Accepted Answer

The team uses a patient, gentle approach in a quiet mobile salon with no other animals nearby. Share your cat's triggers and preferences so handling can be tailored.

Question 23

What's included in Full Grooming?

Accepted Answer

Full Grooming includes bath, brushing, haircut, nail trim, ear cleaning, paw & sanitary trim, anal gland expression, bandana, and cologne. The team confirms which items fit your specific pet.

Question 24

Is PETCAM included in Full Grooming?

Accepted Answer

Live PETCAM is included with your grooming session at no extra cost.

Question 25

What's the difference between Full and Basic Grooming?

Accepted Answer

Full Grooming includes the complete published list above. Basic Grooming is a lighter option — the team confirms exactly what is included for your pet.

Question 26

Does Full Grooming include a haircut?

Accepted Answer

Yes, a haircut or coat styling suited to your pet's breed and lifestyle is part of Full Grooming. Share the style you'd like so the groomer can confirm what's achievable.

Question 27

Are all Full Grooming inclusions suitable for every pet?

Accepted Answer

Not necessarily. The team confirms which inclusions are appropriate for your pet's breed, coat, age, and comfort. Some items may be adjusted based on your pet's needs.

Question 28

Can I customize my Full Grooming package?

Accepted Answer

Specialty add-ons like blueberry facial or medicated shampoo may be available. Confirm add-on options and suitability with the team when booking.

Question 29

What exactly is included in Basic Grooming?

Accepted Answer

The precise contents are confirmed with the team for your pet. Request a quote and they will explain exactly what Basic Grooming includes.

Question 30

Can I add a nail trim to Basic Grooming?

Accepted Answer

Possibly — ask when booking. The team confirms which add-ons are available alongside Basic Grooming.

Question 31

How does Basic Grooming differ from Full Grooming?

Accepted Answer

Full Grooming is the complete published package. Basic Grooming is a lighter, routine-upkeep option whose exact inclusions are confirmed individually rather than published.

Question 32

Is Basic Grooming right for my pet?

Accepted Answer

Basic Grooming may suit pets needing lighter maintenance between full grooms. Share what you'd like done and the team will confirm the right fit for your pet.

Question 33

Does Basic Grooming include a bath?

Accepted Answer

Bath availability within Basic Grooming is confirmed with the team. Don't assume the full published inclusions apply — ask for the exact list when booking.

Question 34

Can I upgrade from Basic to Full Grooming?

Accepted Answer

Yes — if you decide you'd like the complete package, let the team know. They'll confirm the difference and adjust your quote and appointment.

Question 35

Can I book just a bath and brush?

Accepted Answer

The team confirms whether bath and brush is available as a standalone appointment or as part of a grooming visit. Ask when requesting a quote.

Question 36

How often should my pet be bathed and brushed?

Accepted Answer

Frequency depends on coat type, lifestyle, and skin sensitivity. The team offers guidance tailored to your pet — share your pet's coat details for a recommendation.

Question 37

What shampoo do you use?

Accepted Answer

Standard grooming shampoos are used, with specialty options like medicated or anti-flea shampoo available. Confirm product suitability for your pet's skin when booking.

Question 38

Will brushing help with shedding?

Accepted Answer

Regular brushing removes loose hair and helps reduce shedding around the home. For heavy shedders, ask about de-shedding as an additional coat-care option.

Question 39

Do you dry my pet after the bath?

Accepted Answer

Yes, drying and finishing are part of the bath and brush process. The team uses appropriate drying methods for your pet's coat type and comfort.

Question 40

Can bath and brush help prevent mats?

Accepted Answer

Regular brushing helps prevent tangles and mats from forming. If your pet is already matted, ask about a de-matting assessment instead.

Question 41

What is a puppy cut?

Accepted Answer

A puppy cut is a uniform, shorter style often chosen for low-maintenance upkeep. The groomer confirms the right length for your pet's breed and coat.

Question 42

Can you do breed-specific haircuts?

Accepted Answer

Yes, the groomer offers breed-appropriate styling. Share the breed standard or a photo of the style you'd like so suitability can be confirmed.

Question 43

How do I show you the haircut I want?

Accepted Answer

Photos or a clear description work best. Share reference images when you request a quote so the groomer can confirm what's achievable for your pet's coat.

Question 44

Can you cut my pet's hair very short?

Accepted Answer

Short cuts are possible, but suitability depends on coat type and skin. Very short clipping isn't right for every coat — the groomer confirms what's best for your pet.

Question 45

Do I need de-matting before a haircut?

Accepted Answer

If your pet's coat is matted, de-matting or clipping may be needed first. The groomer assesses the coat and recommends the kindest approach before styling.

Question 46

Will the haircut look exactly like the photo?

Accepted Answer

The groomer aims to match your requested style, but results depend on your pet's coat condition, length, and behavior during grooming. Confirm expectations when booking.

Question 47

Do you offer nail grinding?

Accepted Answer

Nail grinding is not confirmed as an advertised service. Ask the team whether it is available when you request a quote.

Question 48

Can I book just a nail trim?

Accepted Answer

Standalone nail-trim availability is confirmed with the team. Nail trims are included in Full Grooming — ask whether a standalone appointment is possible.

Question 49

How often should nails be trimmed?

Accepted Answer

Frequency depends on your pet's activity level and nail growth. The team offers guidance based on your pet — typically every few weeks for most pets.

Question 50

My pet hates having their paws touched — can you help?

Accepted Answer

Share your pet's sensitivity in advance. The team uses a calm, patient approach, and for very reactive pets, special handling may be discussed.

Question 51

What happens if a nail is cut too short?

Accepted Answer

The groomer trims carefully to the safe length. If a quick is nicked, styptic powder is used to stop bleeding. Share any concerns about your pet's nails when booking.

Question 52

Do you trim cat nails too?

Accepted Answer

Nail trimming is available for cats as part of cat grooming. Confirm whether it's included in your cat's package when booking.

Question 53

Can ear cleaning treat an infection?

Accepted Answer

No. Ear cleaning is grooming hygiene only. For irritation, odor, or discharge, please consult a veterinarian.

Question 54

Is ear cleaning included in grooming?

Accepted Answer

Ear cleaning is part of Full Grooming. Confirm availability within other packages or as an add-on when booking.

Question 55

How often should my pet's ears be cleaned?

Accepted Answer

Frequency depends on your pet's ear type and lifestyle. The team offers guidance — pets with floppy ears or those who swim may need more frequent care.

Question 56

What if I notice discharge or odor?

Accepted Answer

Discharge, odor, redness, or scratching may signal a medical issue. Please consult a veterinarian — ear cleaning is grooming care, not diagnosis or treatment.

Question 57

Do you clean cat ears?

Accepted Answer

Ear cleaning may be available for cats as part of cat grooming. Confirm cat-specific inclusions with the team before booking.

Question 58

Is ear cleaning safe for sensitive ears?

Accepted Answer

The team cleans ears gently with grooming-appropriate products. Share any known ear sensitivities so the approach can be adjusted.

Question 59

Is a sanitary trim the same as a paw trim?

Accepted Answer

No — they are two distinct services. Paw trimming tidies the paw pads; sanitary trimming keeps the sanitary area clean. Both can be part of grooming.

Question 60

Why does my pet need a paw trim?

Accepted Answer

Paw pad trimming prevents debris buildup, slipping, and discomfort. It's especially useful for pets who collect dirt between their pads.

Question 61

Is paw & sanitary trimming included in Full Grooming?

Accepted Answer

Yes, both paw and sanitary trimming are part of Full Grooming. Confirm availability within other packages when booking.

Question 62

How often should sanitary trimming be done?

Accepted Answer

Frequency depends on your pet's coat growth and hygiene needs. The team offers guidance based on your pet between full grooms.

Question 63

Can I book just a paw and sanitary trim?

Accepted Answer

Standalone availability is confirmed with the team. These services are typically part of grooming packages — ask when requesting a quote.

Question 64

Does sanitary trimming help long-haired pets?

Accepted Answer

Yes, long-haired pets benefit from sanitary trimming to keep the area clean and prevent matting and debris buildup.

Frequently Asked Questions

Mobile Grooming Basics

Mobile Dog Grooming

Mobile Cat Grooming

Full Grooming

Basic Grooming

Bathing & Brushing

Haircuts & Styling

Nail Trimming

Ear Cleaning

Paw & Sanitary Trimming

De-shedding

De-matting

Cosmetic Teeth Cleaning

Blueberry Facial

Medicated & Anti-Flea Shampoos

Puppy Grooming

Senior Pet Care

Nervous, Reactive & Special Handling

Browse by topic

Didn't find your answer?